Safety harness bag

Returns FAQ:

1. Do you offer free returns?

Yes you can return product using free return label or send your parcel to our natonal warehouse in your country.

2. How can I exchange my product?

Well the best way is to just purchase the one you like and shipp back the item that you don't like. We do not "exchange" products.

3. How long I have to wait to be refunded?

Usually we need 3-4 days to refund your order. Please be sure you filled in and attached your return form. It will make a huge difference for processing your refund.

4. Do I need original invoice to return my order?

Sure you do not! As long as you have an order number, return form or any other identifier for your order we will find you and we will refund you!

Warranty FAQ:

• What is the warranty for my order? 24 months.
• When will I get an answer for my warranty claim? No longer than 14 days.
• Do I need an invoice or receipt to file a claim? No.
• Do I need to send product to Baltic Workwear? No. Most of claims we do via our electronic system. All you need to do is provide us good quality pictures of product. 
• Do I pay for warranty procedure? No. It is free.
• Do I need an original box? No.